IP Replacement Policy
20.1 For Premium & Eyeball network profile:
1 :With IP Care+ Service: IP Replacement is available every 7 days.
2 : Without IP Care+ Service & Monthly Billing Cycle: IP Replacement is available every 15 days.
3 :Without IP Care+ Service & Non-Monthly Billing Cycle: IP Replacement is available every 15 days.
4 :All other cases: You can ask for immediately replacement at anytime by 5.00 USD.
20.2 For Premium Secure network profile:
Without IP Care+ Service: IP Replacement costs 15.00 USD each time, 30 days between each replacement.
20.3 For Tier 1(Standard) network profile:
1 : Without IP Guarantee+ Addon: DMIT do not give guarantee the IP is globally accessible for the new order, especially for China, Russia, and all country has national network censorship.
2 : With IP Guarantee+ Addon: Guaranteed first connection in sensitive areas.
3 :All other cases: IP Replacement costs 5.00 USD each time, 7 days between each replacement.
20.4 Exceptions:
20.4.1 For Premium & Eyeball network profiles will ensure that the first connection is reachable in all countries.
Void if there is a force majeure disruption of the Internet in a country. (Included but not limited to political activity, war, disaster..)
20.4.2 DMIT will charge a replacement fee if ICMP is reachable, or if only some ports are not reachable in some countries.
20.4.3 DMIT will charge a replacement fee for new orders placed within 7 days.
20.4.4 DMIT will charge a replacement fee for services with less than 7 days of service remaining.
20.4.5 With IP Care+ Service: You can ask for immediately replacement at anytime by 5.00
USD.
178 天前